BOA — the open-source stack behind everything we run — is Free/Libre Open Source. Its LTS (long-term-support) branch, and Ægir, the open-source control panel that manages whole fleets of Drupal sites, are yours to read, run and keep at no cost. So a BOA PRO license isn't permission to run software you already own. On 31 December 2025 the free LTS branch reached its planned code-freeze: still free, still yours, still taking critical fixes — but standing still. A BOA PRO license buys two things: continued motion for a stack that would otherwise stop, and a support level for the days you'd rather not hold the pager alone.
Every BOA PRO license grants the same PRO branch and the same features — no cheaper edition, no locked-away tier. All you choose is how much of the running you keep and how much you hand to us.
Already hold a license? The names are new; your tier is not. PRO Self was Basic, PRO Assisted was Advanced, and PRO Hands-Off stays Hands-Off. Same three tiers, clearer labels.
This license is for BOA users who prefer to delegate all the work needed to maintain their BOA server, including regular upgrades (both BOA and major OS upgrades), active monitoring, and responding to DoS incidents. It comes with a fully managed BOA PRO installation you can use without worrying about anything else. It is the only license that carries our SLA — what it commits to lives on the service-levels page, not here. System local and remote uptime monitoring with Site24x7 is included.
Ideal for: Enterprises requiring comprehensive, around-the-clock support with quick response times for all issues.
This license is designed for BOA users who are familiar with managing their own server but need assistance in handling their custom needs or fixing individual problems privately via our private helpdesk, without posting details on GitHub. There is no SLA guarantee, only a Best Effort guarantee. System local and remote uptime monitoring with Site24x7 is included.
Ideal for: Medium to large businesses needing reliable support during business hours with quick response times for critical issues.
This license is designed for BOA users familiar with managing and monitoring their own systems who don't need extended support, monitoring, or assistance in managing their BOA installation and updates. Our support is limited to the Issue Queue on GitHub without any kind of SLA or Best Effort guarantee.
Ideal for: Small businesses or developers who need basic support and can handle issues independently or with community help.